24-Hour Domestic Violence Hotline 409-832-7575 or 1-800-621-8882

Every 9 Seconds A Women Is Abused In The United States

Domestic Violence Is A Violation Of Human Rights

Changing Lives One Victim at a Time

Our Mission

To strengthen and empower families, individuals and communities through accessible counseling services, shelter services, education and advocacy.


All services at Family Services Women and Children’s Shelter are confidential and totally free of charge. Services through Family Services Counseling Center are based on a sliding fee scale so that they are accessible and affordable to everyone.

Victim Services

Family Services Women & Children’s Shelter

Crisis Intervention 24 Hour Hotline

409-832-7575 or Toll-free 1-800-621-8882

We provide confidential support services and information for domestic violence survivors and their friends and family through our 24-Hour Hotline.  If you call the hotline here are the services you can expect:

  • Intake services for our safe house protection and information about supportive services such as counseling.
  • Information and referrals for survivors and their concerned friends and family members.
  • Immediate assistance in English and Spanish. (Other languages and the hearing impaired are accommodated through a language line.)
  • Emergency transportation for domestic violence survivors to achieve personal safety.
Safe House Protection

The shelter is dedicated to women and children victims of domestic violence. The shelter is located at an undisclosed location and has 24-hour security surveillance. There are 65 beds plus cribs in the facility, and residents can stay there for 30 to 90 days while they prepare to make a fresh start apart from their abuser. Not only are housing needs met at the shelter, but residents are also provided with three meals a day through cafeteria-style food services, clothing, personal care items, access to libraries and computer labs, and age-appropriate play areas for children.


Individual and group counseling is available to women, youth and children. A licensed counselor conducts all sessions, and services are available to both resident and non-resident victims of domestic violence free of charge. (Survivors of domestic violence do not have to stay at the safe house to receive free counseling services.) Residents at the shelter are invited to attend Empowerment Groups to offer hope and encouragement on a peer-to-peer level. Trained staff facilitates the groups.

Case Management & Advocacy

Shelter staff assists women with safety planning, goal setting and referrals to additional community services. Women also receive help with financial and career planning, and they can obtain proper attire for interviews or employment at our resale shop, Christine’s Place. A Legal Advocate is available to help identify the legal rights and options of family violence survivors. 

Youth & Children Support Services

Family Services Children’s Advocate works with parents on issues concerning their children and helps young people in adjusting to shelter life. The advocate ensures that all children and youth have adequate arrangements and supplies to attend school and works with the students on homework and other school projects. In addition, foster grandparents are available to help supervise children while their mothers are in the shelter facility taking care of other responsibilities. A secure playground is available, and activities are planned often to ensure that children and youth are thriving during their shelter stay.


In addition to Family Services Women and Children’s Shelter, which is located in Jefferson County, we also operate Piney Woods Safe House in Jasper County. The Piney Woods Safe House can be accessed by calling the 24-hour confidential hotline or by contacting the service directly at the number below:

Domestic violence is the leading cause of injury to women – more than car accidents, muggings, and rapes combined.


1 in 4 women will experience domestic violence during her lifetime.

Victims of intimate partner violence lost a total of 8.0 million days of paid work each year.

Boys who witness domestic violence are twice as likely to abuse their own partners and children when they become adults.

How You Can Help


“I never thought that this class would change the way I live my life. I was wrong. This has been a blessing in every aspect of my life.”

 — Battering Intervention and Prevention Participant

“Ms. Judy has truly saved my life.” 

—Women’s Anger Management Group Participant

“We love Laura. She is genuine, caring, and so helpful. She makes us feel good about ourselves instead of us feeling belittled or weird. She has been a true gift to our family.” 

—Counseling Center Client

“Let me start by saying I am VERY thankful to have had this experience.  With that being said, I don’t’ have the words to describe my counselor.  This man is, without a doubt, the most genuine, caring and understanding individual I have ever encountered.  He showed me it was OK not to be perfect but to strive for it every day.  I believe now that I can help others like myself.” 

—Men’s Anger Management Group Participant

“Judy has been very compassionate and understanding but also straightforward, which I appreciate. She gave me practical ways to handle my issues and I am so happy with the progress I have made.”

—Counseling Center Client

Women’s Battering Intervention and Prevention Program

We will soon begin to conduct a Women’s Battering Intervention and Prevention Program. We are hoping to launch the program towards the end of January 2021. We are currently taking participant names, emails, and phone numbers as well as referral contact information for a waiting list in order to best serve those in need of this service.

This program is limited to women who have been identified as the aggressors in an intimate partner domestic violence incident. The program will be held virtually in accordance with the current restrictions and needs of our clients during this pandemic. The program includes an intake/orientation session as well as 19 groups sessions which participants will be required to attend in order to complete. This program will include a $60 intake/orientation fee as well as a fee of $25 per group session (19 in total). Group times and days have yet to be determined. If you have any additional questions please feel free to contact us at (409)833-2668 ext 108.

Waiting List Sign Up