24-Hour Domestic Violence and Sexual Assault Hotline 409-832-7575 or 1-800-621-8882

Every 9 Seconds A Woman Is Abused In The United States

Domestic Violence Is A Violation Of Human Rights

Changing Lives One Victim at a Time

Every 9 Seconds a Woman is Abused in the United States

Our Mission

To strengthen and empower families, individuals and communities through accessible counseling services, shelter services, education and advocacy.


 

All services at Family Services Women and Children’s Shelter are confidential and totally free of charge. Services through Family Services Counseling Center are based on a sliding fee scale so that they are accessible and affordable to everyone.

Victim Services

Family Services Women & Children’s Shelter

Crisis Intervention 24 Hour Hotline

409-832-7575 or Toll-free 1-800-621-8882

We provide confidential support services and information for domestic violence and sexual assault survivors and their friends and family through our 24-Hour Hotline.  If you call the hotline here are the services you can expect:

  • Intake services for our safe house protection and information about supportive services such as counseling.
  • Information and referrals for survivors and their concerned friends and family members.
  • Immediate assistance in English and Spanish. (Other languages and the hearing impaired are accommodated through a language line.)
  • Emergency transportation for domestic violence survivors to achieve personal safety.
Safe House Protection

The shelter is dedicated to women and children survivors of domestic violence and sexual assault. The shelter is located at an undisclosed location and has 24-hour security surveillance. There are 65 beds plus cribs in the facility, and residents can stay there for 30 to 90 days while they prepare to make a fresh start apart from their abuser. Not only are housing needs met at the shelter, but residents are also provided with three meals a day through cafeteria-style food services, clothing, personal care items, access to libraries and computer labs, and age-appropriate play areas for children.

Counseling
Individual and group counseling is available to women, youth and children. A licensed counselor conducts all sessions, and services are available to both resident and non-resident victims of domestic violence and sexual assault free of charge. (Survivors of domestic violence and/or sexual assault do not have to stay at the safe house to receive free counseling services.) Residents at the shelter are invited to attend Empowerment Groups to offer hope and encouragement on a peer-to-peer level. Trained staff facilitates the groups.
Case Management & Advocacy

Shelter staff assists women with safety planning, goal setting and referrals to additional community services. Women also receive help with financial and career planning. A Legal Advocate is available to help identify the legal rights and options of family violence and sexual assault survivors.

The legal advocate can assist you with applying for Crime Victims’ Compensation if you qualify under the program’s eligibility requirements and have reported the crime to law enforcement. The Crime Victims’ Compensation Program can help provide you with financial assistance for crime related expenses that cannot be reimbursed by insurance or other sources. This may provide you with assistance on expenses such as medical care, hospital stays, counseling and relocation expenses.

The legal advocate can assist you in applying for a protective order. A protective order legally requires an abuser to stay 500 feet away from the victim’s home or workplace. It also prohibits them from stalking, assaulting, harassing and threatening the victim. It can also prohibit the offender from going near a school or daycare center that a child protected under the order attends.

Sexual Assault Advocate
A 24-hr crisis hotline is answered seven days a week, 365 days a year. The hotline is the first step in seeking help for sexual assault. Our hotline advocates can provide crisis intervention, help you create a safety plan, find emergency shelter, help you access counseling and legal advocacy, arrange for a SANE exam, and provide you with referrals to other resources in the community.

Our advocates maintain a strict policy of confidentiality, but if you prefer to remain anonymous, you can use a nickname when you call the hotline.

Hospital Accompaniments

If you have recently been sexually assaulted, Family Services can send a certified sexual assault advocate to meet you at a local hospital for help and support. Our advocates are compassionate and supportive, and can provide crisis intervention and/or even be in the room with you, your family and/or friends at the hospital while medical and forensic examinations are conducted. The advocate will help you understand your rights as a victim of violence and let you know what other resources are available to you.

Please remember that if you are sexually assaulted, your first call should be to 911. Once you are safely away from your attacker, if possible, ask a friend or family member to wait with you until the police arrive. In order to preserve evidence, DO NOT BATHE, DOUCHE, SHOWER, brush your teeth or hair, change clothes, go to the bathroom, eat or drink, or clean your wounds until after you have been examined by the SANE nurse or have been given the okay by law enforcement.

It is your choice to report the assault to the police, but you can have a SANE exam done as a “non-reporter” and make the decision to press charges or not at a later time. Even if you decide not to report the assault, you should seek medical attention from a hospital or clinic and it is never too late to call the Family Services hotline for support. The SANE exam is available to adult survivors of sexual violence 24 hours a day, 7 days a week.

Youth & Children Support Services

Family Services Children’s Advocate works with parents on issues concerning their children and helps young people in adjusting to shelter life. The advocate ensures that all children and youth have adequate arrangements and supplies to attend school and works with the students on homework and other school projects. In addition, foster grandparents are available to help supervise children while their mothers are in the shelter facility taking care of other responsibilities. A secure playground is available, and activities are planned often to ensure that children and youth are thriving during their shelter stay.

Outreach

In addition to Family Services Women and Children’s Shelter, which is located in Jefferson County, we also operate Piney Woods Safe House in Jasper County. The Piney Woods Safe House can be accessed by calling the 24-hour confidential hotline or by contacting the service directly at the number below:

Court and Law Enforcement Accompaniments
Family service advocates can also accompany you to any law enforcement interview or criminal justice proceedings where you want the support of an advocate. This sometimes includes meeting with attorneys, trials, filing a police report, interviews with law enforcement, etc.

Domestic violence is the leading cause of injury to women – more than car accidents, muggings, and rapes combined.

%

1 in 4 women will experience domestic violence during her lifetime.

Victims of intimate partner violence lost a total of 8.0 million days of paid work each year.

Boys who witness domestic violence are twice as likely to abuse their own partners and children when they become adults.

How You Can Help

Testimonials

“I never thought that this class would change the way I live my life. I was wrong. This has been a blessing in every aspect of my life.”

 — Battering Intervention and Prevention Participant

“Ms. Judy has truly saved my life.” 

—Women’s Anger Management Group Participant

“We love Laura. She is genuine, caring, and so helpful. She makes us feel good about ourselves instead of us feeling belittled or weird. She has been a true gift to our family.” 

—Counseling Center Client

“Let me start by saying I am VERY thankful to have had this experience.  With that being said, I don’t’ have the words to describe my counselor.  This man is, without a doubt, the most genuine, caring and understanding individual I have ever encountered.  He showed me it was OK not to be perfect but to strive for it every day.  I believe now that I can help others like myself.” 

—Men’s Anger Management Group Participant

“Judy has been very compassionate and understanding but also straightforward, which I appreciate. She gave me practical ways to handle my issues and I am so happy with the progress I have made.”

—Counseling Center Client

Women’s Battering Intervention and Prevention Program

We will soon begin to conduct a Women’s Battering Intervention and Prevention Program. We are hoping to launch the program towards the end of January 2021. We are currently taking participant names, emails, and phone numbers as well as referral contact information for a waiting list in order to best serve those in need of this service.

This program is limited to women who have been identified as the aggressors in an intimate partner domestic violence incident. The program will be held virtually in accordance with the current restrictions and needs of our clients during this pandemic. The program includes an intake/orientation session as well as 19 groups sessions which participants will be required to attend in order to complete. This program will include a $60 intake/orientation fee as well as a fee of $25 per group session (19 in total). Group times and days have yet to be determined. If you have any additional questions please feel free to contact us at (409)833-2668 ext 108.

Waiting List Sign Up